It’s going to take how long to receive reimbursement?!
I was talking to a friend the other day who had pet insurance. She made a small claim after her cat was diagnosed with a urinary tract infection and needed some antibiotics. She was surprised when she got a phone call from the company, not from a person but a recorded message, saying that they had received her claim and she could expect an answer in 2 weeks. Not payment in 2 weeks, but an answer as to whether or not it would be covered! The message went on to tell her that if her claim was approved she could expect payment in 45 days! Lucky for her, she could front the $100 something that the vet charged, but what if this had been a couple thousand dollar treatment?
Since pet insurance works on a reimbursement model what happens to people if they are forced to front the pricey bill, put it on the credit card, and then have to pay interest on their credit card until they wait for reimbursement? Is this a common situation? Has this ever happened to you?
